Privacy Policy
Last updated: January 2026
This Privacy Policy explains how ClearMyName – UAE Division ("we", "us") collects, uses, and protects information submitted through clearmyname.ae.
1. Information we collect
We collect information you provide directly, such as your name, email, phone number, and details of your enquiry, along with basic technical data (IP address, browser type) for security and analytics purposes.
2. How we use your information
- To respond to your enquiry and provide the support you have requested
- To communicate about your case where appropriate
- To improve our website and service quality
- To comply with applicable legal obligations
3. Legal basis
We rely on your consent when you submit an enquiry, and on legitimate interest for operating and improving our service.
4. Data sharing
We do not sell your personal information. We may share it with trusted service providers (such as email delivery) solely for the purpose of operating this website. We will not share information about your case with third parties without your explicit consent.
5. Data retention
Enquiry details are retained only for as long as necessary to respond and meet any legal or operational requirements, after which they are securely deleted.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing support@clearmyname.ae.
7. Security
We take reasonable technical and organisational measures to protect your information, though no online transmission can be guaranteed to be 100% secure.
8. Cookies
This site may use essential cookies for functionality and analytics. You can control cookie preferences through your browser settings.
9. Updates
We may update this Policy from time to time. The latest version will always be published on this page.
10. Contact
For any privacy-related questions, email support@clearmyname.ae.